The second-hand marketplace Members Express Frustration Regarding Sizing Changes

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

The popular resale platform has altered its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.

Online Platforms Reaction

Countless users and merchants are posting online claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.

Vinted explained the updated approach better aligns with other platforms.

They have suggested members to examine their items and update the measurements by hand when needed, which has left users frustrated.

Sizing System Changes

Previously, the sizes had both one number and one letter, like S/8 or M/10.

The updated approach includes a letter and a range for example S/UK 8-10.

With some products, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.

Member Stories

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.

Manual Updates

Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".

"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.

Platform Context

The service features exceeding 100 million shoppers, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices after backlash from users.

Thomas Ali
Thomas Ali

A seasoned casino analyst with over a decade of experience in online gaming, specializing in slot machine mechanics and player psychology.